If I book a vehicle am I guaranteed to receive the one I requested?

  • Elliotts Car and Van Hire will do everything possible to supply a vehicle requested by the customer on every occasion, however vehicles are categorised by groups and if the exact vehicle is not available we supply similar alternative vehicle within the same group, or upgrade you for no extra charge.
  • Elliotts Car and Van Hire will try and contact any customer at the earliest possible chance to notify of this.